Privacy Policy.

1. Introduction

Ghar.auction ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, and protect your information when you visit our platform or use our discovery services. This policy is designed to comply with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

By using ghar.auction, you acknowledge that you have read and understood the terms of this Privacy Policy. We act as a "Data Fiduciary" under the DPDP Act for the personal data you provide to us directly.

2. Data We Collect

We collect personal data only when it is necessary for providing our services or improving your experience. This includes:

• Identity & Contact Data:Name, email address, phone number, and any other information you provide through our "Register Interest" or "Contact Us" forms.
• Preference Data: Your property search criteria, cities of interest, price ranges, and property type preferences.
• Technical & Analytics Data: IP address (hashed for privacy), browser type, device information, and how you interact with our platform. We use first-party analytics to understand user behavior without individual tracking.
• Communication Data: Records of your correspondence with our advisory team.

3. Legal Basis for Processing

Under the DPDP Act 2023, we process your personal data primarily based on your explicit consent. When you submit a form on our site, you are providing affirmative consent for us to process that data for the specific purpose stated (e.g., connecting you with auction details).

We may also process data for "Certain Legitimate Uses" as defined in the Act, such as responding to a legal order or for the prevention of fraud.

4. Purpose of Processing

Your data is used for the following specific purposes:

• To provide property discovery and research services.
• To connect you with official auction sources and bank officers.
• To send you priority alerts for properties matching your criteria.
• To improve our platform's user experience and data accuracy.
• To comply with legal and regulatory obligations.

5. Data Retention

We do not hold onto your data longer than necessary. Our retention policy is as follows:

• Leads & Inquiries: 24 months from the date of last interaction, unless you request deletion earlier.
• Analytics Data: 6 months in an aggregated, non-identifiable format.
• Legal Records: As required by Indian law for taxation or regulatory purposes.

6. Sharing and Disclosure

We do not sell your personal data to third parties.

We only share your data in the following circumstances:

• With Banks/Auctioneers: Only when you explicitly ask to be connected to a specific listing or registered for a site visit.
• Service Providers: We use trusted partners for email delivery and cloud hosting who are contractually bound to protect your data.
• Legal Requirement: If required by a court order or government authority under Indian law.

7. Your Rights under DPDP Act 2023

As a "Data Principal" in India, you have the following rights:

• Right to Access: You can request a summary of the personal data we hold about you and the processing activities.
• Right to Correction & Erasure: You can ask us to update incorrect data or delete your data once the purpose of collection is served.
• Right to Withdraw Consent: You may withdraw your consent at any time. We will stop processing your data, though this may limit your access to certain services.
• Right of Grievance Redressal: You have the right to register a grievance with our Grievance Officer or the Data Protection Board of India.

8. Cookies and Tracking

We use only essential and first-party analytics cookies. We do not employ third-party cross-site tracking or advertising pixels. You can manage your cookie preferences through your browser settings.

9. Grievance Officer

In accordance with the DPDP Act, we have appointed a Grievance Officer to address any concerns regarding your data privacy.

10. Governing Law

This Privacy Policy and your use of the platform are governed by the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts in [Delhi/Mumbai].